Trying to find a telecoms solution at Prince Henry has taken far longer and been more complex than the CA and Landcom had expected. Both Landcom and the CA continue to work together as well as individually to explore the various options. 

Landcom attended an Information Session for Prince Henry owners and residents on 14 August, answering pre-submitted questions as best they could and fielding additional questions from the floor. As a result of additional questions and requests from the audience, Landcom undertook to provide more information after the session. The CA has followed up with Landcom to obtain this information but has yet to receive it. 

On the bright side, an NBN Co team visited Prince Henry on 4 September to begin a complete site survey. The site survey will provide accurate information required for NBN Co to cost the works and complete a feasibility report/business plan for extending the NBN to Prince Henry. NBN Co advised that the survey would likely take a week, with a report completed two weeks later. 

In the meantime, the CA will continue working with Landcom and NBN Co, as well as continuing to implement its action plan. 

The following documents will bring you up to date with Landcom’s, the CA’s and various strata schemes’ efforts to manage the current impasse: 

• Pre-submitted questions and responses overview spreadsheet
• Information Session 14 August 2019 Overview
• CA Action Plan Update
•   Letter to Paul Fletcher dated 29 August 2019
• Background and history for Paul Fletcher
• Image illustrating NBN Co’s rollout in Little Bay (Prince Henry is the small blue area labelled ‘Other fibre provider’)
• Letter from Harper to LBN Co objecting to access
• Letter from Vinosa to LBN Co objecting to access 

At the Information Session, Landcom suggested that contacting our politicians may be an option for anyone unhappy with the current telecoms situation at Prince Henry. As you’ll see in the CA Action Plan Update attached, the CA has already made contact and/or met with Paul Fletcher, Matt Thistlethwaite and Michael Daley. 

Listed below are the contact details you’ll need should you have personal concerns regarding the lack of choice and provision of telecoms services here at Prince Henry. You could consider cherry picking from the CA’s letter and attachments to Paul Fletcher: 

Paul Fletcher, Minister for Communications , Cyber Safety and the Arts
T: 02 9465 3950
A: Level 2, 280 Pacific Highway Lindfield NSW 2070
E: Paul.Fletcher.MP@aph.gov.au
W: www.paulfletcher.com.au/

Rob Stokes MP, Minister for Planning and Public Spaces
T: 02 9999 3599
A: 1725 Pittwater Road, Mona Vale, NSW 2103 | GPO Box 534, Sydney NSW 2001
E: pittwater@parliament.nsw.gov.au
W: www.parliament.nsw.gov.au/members/Pages/member-details.aspx?pk=38 

John Brogden, CEO Landcom
T: 02 9841 8600
A: Level 14, 60 Station Street, Parramatta, NSW 2150 | PO Box 237, Parramatta NSW 2124
E: info@landcom.nsw.gov.au
W: www.landcom.com.au/

Matt Thistlethwaite MP, Federal Member for Kingsford Smith
T: 02 9349 6007
A: Shop 6, 205 Maroubra Road, Maroubra, NSW 2035 | PO Box 895, Maroubra, NSW 2035
E: Matt.Thistlethwaite.MP@aph.gov.au
W: www.aph.gov.au/Senators_and_Members/Parliamentarian?MPID=182468

Michael Daley MP, State Member for Maroubra
T: 02 9349 6440
A: Level 5, 806 Anzac Parade, Maroubra NSW 2035 | PO Box 535, Maroubra NSW 2035
E: maroubra@parliament.nsw.gov.au
W: www.parliament.nsw.gov.au/members/Pages/member-details.aspx?pk=27 

Telecoms Industry Ombudsman (TIO)
T: 1800 062 058
A: PO Box 276, Collins Street West, Vic 8007
E: tio@tio.com.au
W: www.tio.com.au 

For further updates, please check this web page from time to time.